All our programs have been very carefully
designed to offer clients excellent choices. Our guides
have excellent field knowledge and extensive experience
in tour organization. As unpredictable situations (bad
road conditions, snow, landslides, bad weather, etc.)
may occur at any time, program itineraries can be modified
without prior notice. Changes will be made to preserve
safety. We cannot be held responsible for such events
that are beyond our control.
Not included in our programs, whether
for Chile or bordering countries.
tax: Approximately US$ 25 (depending
on the destination) for international departures from
In the Atacama, weather is very dry
and the sun is very intense. The climate is magnificent
throughout the year, with more than 90% of the days
being sunny. In winter (June, July and August) the average
daytime temperature is 22°C (72°F) and by night
4°C (39°F), descending to -2°C (28°F)
in extreme cases. During summer (January, February and
March) the temperature fluctuates between 27°C (81°F)
and a minimum of 16°C (61°F) at night, reaching
maximums of 32°C (90°F). Between December and
March, the so called Altiplano Winter occurs with occasional
showers in the Highlands.
It is very important to check with your doctor to make
sure that you do not incur any risk by traveling at
high altitude. Guides often carry oxygen in case of
emergency. Programs are designed to give travelers enough
and clothing: In adventure programs
QUASARCHILE provides group equipment such as tents,
full base camp equipment, gas stoves, pots, mats, etc...
Clients should bring along at least: shorts, sport pants,
swimsuit, warm jacket, gloves, cap, glacier sunglasses,
sun lotion, flashlight, -20°C sleeping bag, hiking
shoes, warm pants, fleece pants, fleece, headlamp, towel,
When restaurant meals are included (listed
in the detailed day by day schedule), NO beverages are
included. During camp meals (adventure programs), drinks
are included (wine, beer, juice, water).
Our catalogue programs include welcoming
3 & 4 star hotels (depending on location and type
Depending on road conditions, planned
difficulties and safety considerations, we use 4WD or
2WD double cabin pick ups, minibuses or American VANS
-Pick up vehicles are normally quoted for 4 clients
and a driver. They are the best-suited cars in the desert,
the altiplano and on mountain roads. Comfort is not
optimal but these cars are adapted for safety considerations.
The cabins are small so clients should try to bring
along with them no more than their photo camera and
a sweater or jacket. Their personal belongings are always
within reach in the pick-up if urgently needed. If you
need a quotation with 3 PAX maximum per pick-up vehicle,
you must specifically request it.
equipment: In our traditional and adventure
programs, we bring emergency equipment such as: first
aid kit, emergency oxygen equipment, and VHF radio transceivers.
supplement: Single Supplement will be
charged for any SGL room (when requested or when we
are unable to match you with a roommate). When camping,
clients paying Single Supplements receive individual
philosophy and commitment: Many of our
tours take place in remote places and areas in a country
with different cultures, rules, philosophy and regulations.
Our passengers must be willing to discover and accept
other lifestyles and very different conditions, often
substantially different from the ones you are familiar
with at home. You must be willing to experience new
situations, be prepared to respect and understand local
customs and any kind of unexpected events that may occur.
Even under the best of circumstances, things can sometimes
go wrong and a POSITIVE attitude and sense of humor
are a real bonus - they should in fact always be an
important trait of adventure lovers. Adventure trips
are DEFINITELY NOT ADAPTED nor recommended for persons
who expect things to go exactly as planned. Out of respect
for and in defense of your travel partners, you must
understand this philosophy. Please make sure this is
acceptable to you before booking any adventure/expedition
Travel always involves a certain degree of risk, but
risk is a relative concept and is involved in any human
activity. Travel is also hope, exploration and discovery.
Our commitment is to operate in the best possible manner
while assisting our clients at all times. But we must
assume the following things:
- Clients must communicate their wishes and/or difficulties
to our staff (in a timely manner). Our guides are frequently
the only persons who can really help you. Do not wait
until the end of the tour to make your comments or suggestions,
or talk about what you feel, need or wish.
- Trips are often expensive and represent the holiday
of your dreams.
The QUASARCHILE staff will help to make those dreams
come true. Be sure you do your best to help us to do
it right. A positive, communicative, sincere and friendly
attitude is the best way to make sure that our staff
will do more than just their job to satisfy your needs
philosophy and commitment: Our commitment
is to do our best and to offer our years of professional
work and knowledge to make each trip an unforgettable
and unique experience.
Perfection is not our goal (nothing is perfect in this
world, and it would be too boring) and we cannot guarantee
that no problems will arise during your trip. Having
said this, we undertake to do all in our power to prevent,
solve and fix any problem that might occur along the
Our primary goal is your satisfaction, since your satisfaction
ALWAYS is our own reward and that of our guides. There
is no better trip than one resulting from a human and
friendly interaction between our staff and our clients.
Your confidence in QUASARCHILE and our
mutual commitment to listen to each other are the keys
The natural world is our office. We
want to keep it free of any kind of contamination. We
ask you to respect it the same way we do and we accept
any comments, suggestions, or help, in order to fulfill
Some National Parks have special regulations so we ask
you to consult with your guides before making any alteration
to the environment or taking pictures of local populations.
We all need to respect nature and culture to keep our
dreams alive. A healthy respect for nature and diverse
cultures are important criteria for our continued successful
existence on Planet Earth.
Our programs do not include any insurance
policy except for our vehicles (full coverage).
- QUASARCHILE does not accept any liability in case
of robbery, loss or damage of luggage and/or personal
effects. You should purchase special insurance for such
- In case of personal injury, QUASARCHILE is not obligated
to forward money to cover emergency expenses. We therefore
recommend that clients purchase an adequate insurance
policy. If clients do not purchase such insurance, QUASARCHILE
can, at the client's expense, arrange medical treatment
or emergency evacuation service if deemed essential
for the client's safety.
Due to the particular nature of the
tours we offer, clients must follow exactly the orders
and recommendations given by their tour-leader. QUASARCHILE
cannot be held responsible for any accidents or personal
injuries that could result from clients careless acts.
QUASARCHILE is a legal entity duly existing in Chile.
It purchases transportation, hotel accommodation, restaurant
catering, professional guide services and various other
services from independent suppliers (including but not
limited to other QUASARCHILE companies), that are not
subject to its control. In addition, the programs include
outdoor physical activity and contact with nature, involving
some level of risk, depending on several events and
circumstances over which QUASARCHILE has no control.
QUASARCHILE cannot therefore be liable for death, personal
injury, accident, delay, inconvenience, irregularity
or damage which may be occasioned by (a) any act, error
or omission of any such supplier, or by (b) any cause
whatsoever including acts of nature, civil disturbances,
government restrictions or failure of any means of conveyance
to published schedule.
QUASARCHILE (or a QUASARCHILE tour leader) may at any
time during the course of a trip terminate the participation
of a member of the party if he/she believes that person's
health is at risk, if an illegal act is committed, or
their behaviour becomes detrimental to the safety, enjoyment
or well-being of the group. No refunds will be given.
QUASARCHILE reserves the right to alter or omit any
part of a program, to substitute hotels or leaders,
or to change any means of conveyance without notice
and without allowance of refund. Every reasonable effort
will be made by QUASARCHILE staff to ensure that all
its clients' trip objectives are met.
Booking Conditions and Cancellation
1) Be sure to check the
Detailed Daily planning.
2) Request our Trip Application
(Each participant must submit a separate signed application).
3) You must make all bookings
We will confirm your booking request after
we have received 50% of the total cost of the trip.
The remaining 50% is due 15 days before the client's
QUASARCHILE strongly recommends that
you purchase trip cancellation/interruption insurance.
This coverage will offset cancellation charges in the
event of illness before or during the trip.
QUASARCHILE reserves the right, prior to
the scheduled date of departure, to cancel a tour or
any part of a program or expedition for any reason whatsoever
including (but not limited to) too few participants,
logistical problems such as strikes, acts of God or
any other circumstances which may make operation of
the trip unadvisable.
QUASARCHILE will notify the client as soon as possible
and will offer the client the possibility to change
the booking to an alternative program. If the client
declines this offer, any money received by QUASARCHILE
from the client for that program or expedition will
be refunded, and this refund will be the limit of QUASARCHILE's
QUASARCHILE is not responsible for any expenses incurred
by the client in preparing for the trip including non-refundable
or penalty-carrying airline tickets.
On fixed departures, if the required minimum number
of participants is not reached, QUASARCHILE will, subject
to 61 days warning, either cancel the departure, offer
a full refund, or apply a supplement subject to client
Clients may cancel their trip at
any time provided that the cancellation is confirmed
in writing to QUASARCHILE. As this incurs an administrative
costs, the following penalties will be applied:
16-60 days prior to departure........... 25% of land
15 days or less................................ 100%
of land cost